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Survey Reveals Testing, Distancing, Protective Equipment Top Concerns as Houston Businesses Consider Reopening

Published Apr 24, 2020 by A.J. Mistretta

Texas Medical Center

HOUSTON (April 24, 2020) – The need for widespread COVID-19 testing is the top issue Houston companies say must be resolved to fully reopen their businesses. 
 
This is one of several key takeaways from the Greater Houston Partnership’s Reopen Houston Safely survey conducted April 20-22. As the organization works to develop a plan to safely reopen Houston’s businesses, area companies responded to an array of questions ranging from how the pandemic is affecting operations to their greatest needs to safely reopen.  
 
The findings confirmed the shutdown is having a significant negative impact on the region’s economy. Only about one-fourth (28%) of respondents indicated they are operating at full capacity. The industrial sector appears the least-impacted, with 67% of respondents indicating they were operating at 75-100% of normal capacity, while “high-touch” businesses are the most-impacted, with 70% of respondents indicating they are operating at 50% or less of normal capacity. High-touch businesses include restaurants, retail, hotels, and entertainment establishments.

“While it’s clear that many sectors are eager to reopen to stem financial losses from the pandemic, we know based on these results that many sectors want to do so in a responsible way to ensure the health and safety of their employees and customers,” said Patrick Jankowski, senior vice president of research at the Greater Houston Partnership. 

The survey also confirmed that high-touch businesses are hurting for cash. Nearly half of respondents in these sectors indicated “access to financial capital" is their greatest need. These businesses also have the highest closure rates. Nearly 40% of all currently shuttered businesses fall within these sectors, and most are small firms with less than 100 employees. 

When asked to indicate the top issues needing resolution before they could fully reopen, 31% of respondents selected social distancing requirements as a top issue. This sentiment permeated most sectors, including high-touch (37%), healthcare (31%), logistics (29%) and firms primarily consisting of office/knowledge workers (29%). Office/knowledge workers includes IT/information, finance, accounting, legal, finance/investment, and professional services.

Access to personal protective equipment (24%), access to financial capital (22%), access to childcare (17%), and liability protections should an employee contract COVID-19 at work (17%) rounded out the top issues needing resolution before companies can reopen.

While 76% of employers indicated more than half of their employees are working from home, teleworking is not a long-term solution for most businesses. This is important to note as the emerging federal plan calls for teleworking as much as possible over the next few months. Across the board, respondents said they believe only a portion of their employees could continue to work effectively at home after the economy begins to reopen. Two-thirds (67%) of health care respondents indicated that one-fourth or fewer of their employees could effectively work remotely, followed by high touch (63%), logistics (55%), industrial (39%), and education (37%). 

The Partnership’s survey results come as local, state and federal officials discuss the best next steps to safely reopen the economy.  Harris County is currently under a Stay Home, Work Safe order that requires all nonessential businesses to cease on-site operations. That order is set to expire on April 30.
 
"The Partnership is working with local and state leaders to support and advise on the next steps to safely reopen our economy,” said Bob Harvey, president and CEO of the Greater Houston Partnership. “The results of this survey will help our organization provide local leaders and policymakers with recommendations on how to reopen the economy safely, sustainably and successfully, while also protecting the health of employees and the public.” 
 
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Greater Houston Partnership  
The Greater Houston Partnership works to make Houston one of the best places to live, work and build a business. As the economic development organization for the Houston region, the Partnership champions growth across 11 counties by bringing together business and civic-minded leaders who are dedicated to the area’s long-term success. Representing 1,100 member organizations and approximately one-fifth of the region’s workforce, the Partnership is the place business leaders come together to make an impact. Learn more at Houston.org. 
 
Contact:
 
A.J. Mistretta 
Vice President, Communications  
 (c) 504-450-3516 | amistretta@houston.org  
 

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Brooksource: Brooksource is a business management consultant based in Houston, Texas that specializes in delivering Engineering and IT solutions and initiatives for Fortune 500 organizations. Website. Capital IDEA Houston, LLC: Capital IDEA Houston is a non-profit that fully funds education and training for adults who are unemployed or have lower-paying jobs, providing educational pathways to attain thriving careers and financial self-sufficiency. Website. Cell Therapy Manufacturing Center (CTMC): CTMC is a joint venture between National Resilience and MD Anderson Cancer Center located in the Texas Medical Center. CTMC unites robust biopharmaceutical manufacturing with access to MD Anderson Cancer Center’s leading research capabilities into groundbreaking medicines to cure cancer. Website. Complete Shipping Solutions Corp.: Complete Shipping Solutions is a global 3PL solutions provider, offering industry-leading technology through a SMARTT Shipping platform. Website. 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H-Town Dream Center: H-Town Dream Center is a community center in Splendora, Texas with a mission to give the hope, healing and freedom of Christ to the most vulnerable by feeding the hungry, rescuing women and children in crisis, and educating at-risk youth. Website. Magnum Staffing Services, Inc.: Magnum Staffing Services is a recruiting and staffing solutions firm based in Houston, Texas, specializing in workforce strategy, talent management, and providing staffing solutions for various industries, including warehouse distribution, logistics, manufacturing, and professional services. Website. Metro Houston Charter Bus: Metro Houston Charter Bus is a charter bus rental company providing flexible scheduling, trained drivers, and transparent pricing to make budgeting simple. Website. Minaret Foundation: Minaret Foundation is a multi-faith organization based in Houston, Texas focused on bringing faith communities together by tackling on issues related to child welfare and food insecurity. Website. Moelis & Co.: Moelis & Company is a global independent investment bank that provides financial advisory services to corporations, governments, and financial sponsors. Website. Mo'Kai'Ana Luxury Transport: Mo'Kai'Ana is a luxury chauffeur service for special events in Cypress, TX and the surrounding Houston Area, offering a variety of van services fully licensed by the city of Houston with background checked chauffeurs. Website. One Digital: OneDigital Impact Studio is an insurance brokerage, financial services, and HR consulting firm that provides a centralized platform that equips companies with real-time visibility and heightened control over their organization's total spending. Website. Palletized Trucking, Inc.: Palletized Trucking provides freight transportation services for domestic and international markets shipping through the Port of Houston to sectors including the petrochemical, construction, fabrication, energy, oilfield, and manufacturing industries. Website. Plug and Play Tech Center: Plug and Play Tech Center is an American venture capital firm headquartered in Sunnyvale, California focusing on deploying capital to early-stage technology companies. Website. Rigid Global Buildings: Rigid Global Buildings is metal buildings manufacturer based in Houston, Texas, offering custom and pre-engineered metal building solutions. Website. Tricon Energy: Tricon Energy is a logistics service in Houston, Texas that offers chemical and plastics trading and distribution services in general and liquid chemical, aromatic, methanol, solvent, chlor alkali, and more. Website. Trinity River Authority: The Trinity River Authority of Texas is a conservation and reclamation district that provides water and wastewater treatment, along with recreation and reservoir facilities, within the nearly 18,000-square-mile Trinity River basin. Website. Venice: The Bridge Church is a nondenominational Christian church serving the Venice, FL, community with a mission to help people find and follow Jesus Christ here and around the world. Website.  Zoho: Zoho is an Indian multinational technology company that makes computer software and web-based business tools designed to help break down silos between departments and increase organizational efficiency. Website.   Click here to see the Partnership's Membership Directory.   To learn more about membership with the Greater Houston Partnership click here, or contact membership@houston.org.
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